This Privacy Statement covers the website www.evenues.com, which is owned and operated
by Cameo Media LLC ("we" or "us"). Your data will be maintained by eVenues.com,
in accordance with this Privacy Statement. Your privacy is important to us. We want
to make your experience on the internet enjoyable and to foster your trust in e-commerce.
This Privacy Statement is an integral part of our website and the services offered
to you and cannot, in anyway, be separated from the User Agreement or from the membership,
usage or transaction process. If you do not agree to our Privacy Statement in whole,
you must not use our website.
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What information do we collect online about you and how do we use it.
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What personally identifiable information third parties collect through the website?
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What organization collects the information?
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How we use the information?
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With whom we may share user information?
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What choices are available to users regarding collection, use and distribution of the information?
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What types of security procedures are in place to protect the loss, misuse or alteration of information under our control?
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How users can correct any inaccuracies in the information?
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How we notify you of material changes to this Privacy Statement?
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What is the effective date of this Privacy Statement?
If users have questions or concerns regarding this statement, they should contact evenues.com customer service by email here.
Information Collected Online About You
Information That You Provide Us
Member Registration
When you become an evenues.com member you provide your name, address, telephone
number, email address, a unique login name, password, and password validation. This
information is collected on the registration form for several reasons including:
(1) personal identification; (2) to complete space profile; (3) space rental reservation;
(4) to allow us to contact you for customer service, if necessary; (5) to customize
the content of our website to meet your specific needs; and (6) to make product
improvements to eVenues.com. In addition, your email address is collected to send
you an email message confirming your new member registration and each reservation
you transact online. As a member you will occasionally receive updates from us about
special offers, new eVenues.com services, and other noteworthy news items. However,
you may always decline to receive these emails. Please see our Opt Out policy described
below.
Member Profile
Members can choose to provide us with venue or space preferences, credit card billing
information, and other personal information. This information is primarily used
to assist members in making reservations quickly.
Reservation Orders
When you book a reservation through our website, we ask you to provide personally
identifiable information by filling out and submitting an online reservation form
if you are not an eVenues.com venue provider member already. This information includes
your name, telephone number, email address, and your credit card number, expiration
date and billing address. We use this information to process and book your reservation
and to notify you of your reservation status by email.
We also ask you for personally identifiable information about other people for whom
you are booking reservations. We use this information only to reserve the venue
or space, and, if you request it, to send each person an email notification of the
reservation.
Information Use
Cookies
Cookies are small pieces of information stored on your computer tied to information
about you. We use both session ID cookies and persistent cookies. For the session
ID cookie, once you close the browser, the cookie simply terminates. A persistent
cookie is a small text file stored on your hard drive for an extended period of
time. Persistent cookies can be removed by following the Web browser help file directions.
We use cookies in several ways. We use cookies to allow you to login without having
to type your login name each time. Instead, only your password is needed to access
the system. Most Web browsers automatically accept cookies, but if you prefer, you
can edit your browser options to block them in the future. If you reject the cookie,
you may still use our website.
Log Files
Like most standard website servers, eVenues.com uses log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit
pages, platform type, date/time stamp, and number of clicks to analyze trends, administer
the site, track user's movement in the aggregate, diagnose problems with our servers
and gather broad demographic information for aggregate use. IP addresses, etc. are
not linked to personally identifiable information.
Please be aware that we have links on our website that may lead to other sites.
These sites may collect personally identifiable information about you. This Privacy
Statement does not cover the information practices or policies of such websites.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established
members will occasionally receive information on products, services, special deals,
and a newsletter. Out of respect for the privacy of our users we present the option
to not receive these types of communications. Please see the Choice and Opt-out
sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement.
For instance, if our service is temporarily suspended for maintenance we might send
users an email. Generally, users may not opt-out of these communications, though
they can deactivate their account. However, these communications are not promotional
in nature.
Customer Service
We communicate with users on a regular basis to provide requested services and in
regards to issues relating to their account we reply via email, fax or phone, in
accordance with the user's wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may be required by law
to disclose information you have provided in obtaining our venue reservation services.
We may also disclose information against someone who poses a threat to our interests
(such as customer fraud) or whose activities could bring harm to others. In addition,
it may be necessary for us to provide customer information to third parties, such
as credit card companies, for the purpose of resolving disputes that arise in the
normal course of business.
Aggregate Information (non-personally identifiable)
Though we make every effort to preserve user privacy, we may be required by law
to disclose information you have provided in obtaining our venue reservation services.
We may also disclose information against someone who poses a threat to our interests
(such as customer fraud) or whose activities could bring harm to others. In addition,
it may be necessary for us to provide customer information to third parties, such
as credit card companies, for the purpose of resolving disputes that arise in the
normal course of business.
Third Party Intermediaries
We use an outside credit card processing company and bank check processing company
to bill users for goods and services. These companies do not retain, share, store
or use personally identifiable information for any secondary purposes.
Suppliers
We provide information about meeting venues either reserved or purchased on eVenues.com
to the venue suppliers who fulfill your space reservation. Although we might offer
meeting services from caterers, restaurants, photocopy services, office rental services
and other suppliers that are reputable companies, we have not placed limitations
on these suppliers from using or disclosing your information without your permission.
Therefore, we encourage you to review the information privacy practices of any meeting
suppliers whose products you purchase on eVenues.com. In addition, these meeting
service suppliers may also contact you as necessary to obtain additional information
about your confirmed reservation.
We will occasionally share aggregated information with our service providers. This
information does not contain any personally identifiable information and is used
to develop featured programs and content that will be of interest to our members
and website visitors.
We may contract a reputable third party to facilitate the distribution of survey,
promotion, or sweepstakes programs. Upon completion of these projects, all information
is returned to us.
Affiliated Websites
If you were referred to eVenues.com from another website, we may provide personally
identifiable information about you to the referring website. Although we believe
that the website companies from which you were referred to us are reputable companies,
we have not place limitations on the referring websites companies from using or
disclosing your information without your permission. Therefore, we encourage you
to review the information privacy practices of any website that referred you to
eVenues.com.
Choice/Opt-Out
Our users are given the opportunity to opt-out of having their information used
for purposes not directly related to our website at the point where we ask for information.
For example, our order form has an opt-out mechanism so users who buy a product
from us, but don't want any marketing material, can keep their email address and
phone number off of our lists.
Users of our website are always notified when their information is being collected
by any outside parties. We do this so our users can make an informed choice as to
whether or not they should proceed with services that require an outside party.
Links
This website contains links to other sites. Please be aware that we, eVenues.com
is not responsible for the privacy practices of such other sites. We encourage our
users to be aware when they leave our website and to read the privacy statements
of each and every website that collects personally identifiable information. This
Privacy Statement applies solely to information collected by this website.
Surveys and Contests
From time-to-time our website requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user
therefore has a choice whether or not to disclose this information. The requested
information typically includes contact information (such as name and shipping address),
and demographic information (such as zip code). Contact information will be used
to notify the winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this website. Though we may
use an intermediary to conduct these surveys or contests, they may not use user's
personally identifiable information for any secondary purposes.
Security
We take precaution to protect our user's information. When users submit sensitive
information via the website, their information is protected both online and off-line.
When our reservation order form asks users to enter sensitive information (such
as credit card number), that information is encrypted and is protected with the
best encryption software in the industry - Secure Socket Layer (SSL). While on a
secure page, such as our order form, the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed
to un-locked, or open, when users are just surfing.
While we use SSL encryption to protect sensitive information online, we also protect
user-information off-line. All of our user's information, not just the sensitive
information mentioned above, is restricted in our offices. Only employees who need
the information to perform a specific job (for example, our billing clerk or a customer
service representative) are granted access to personally identifiable information.
Finally, the servers that store personally identifiable information are in a secure
environment, in a locked facility.
If users have any questions about the security at our website, users can send an
email to Customer Care
Supplemental Information
In order for this website to properly fulfill its obligation to users, it is necessary
for us to supplement the information we receive with information from third party
sources.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information (such as zip code, phone, email
or postal address) changes or if a user no longer desires our service, we provide
a way to correct, update or delete/deactivate user's personally identifiable information.
Members can change their personal information on the member profile page of our
website. Members and users can all email our Customer Support at Customer Care
or by contacting us by telephone or postal mail at the contact information
listed below.
Notification of Material Changes
If we decide to make any material change to our Privacy Statement, we will post
those changes to this Privacy Statement, the homepage, and other places we deem
appropriate so our users are always aware of what information we collect, how we
use it, and under what circumstances, if any, we disclose it. We will use information
in accordance with the Privacy Statement under which the information was collected.
If, however, we are going to use user's personally identifiable information in a
manner different from that stated at the time of collection we will notify users
via email. Users will have a choice as to whether or not we use their information
in this different manner. However, if users have opted out of all communication
with the site, or deleted/deactivated their account, then they will not be contacted,
nor will their personal information be used in this new manner. In addition, if
we make any material changes in our privacy practices that do not affect user information
already stored in our database, we will post a prominent notice on this website
notifying users of the change. In some cases where we post a notice we will also
email users, who have opted to receive communications from us, notifying them of
the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding our Privacy Statement, please
contact us at: Customer Care
Cameo Media LLC dba eVenues.com P.O. Box 50584 Bellevue, WA 98005 USA
This Privacy Statement is effective as of June 18, 2008.